To begin this usability test, the overall layout of this website creates a lot of “visual noise”. At first glance at the homepage, I don’t know what to click, what to look at, where to go to. I don’t know what the site is about, especially with a “Do You Like Saving Money?” graphic in the middle of the page.
The organization could be done a lot better and the links could have more meaning than just being a description of what I might click on. To be efficient, users do not want to look all around the page for what their looking for but rather directed to it with help.

The layout for the website doesn’t help at all. Nobody would like to have to search a whole page then scroll all the way to the bottom which is white space. White space creates clutter for this website. Overlapping images, links to other websites, and dull words can create confusion for users. Using images of 2 people doing two different actions creates even more confusion. The title of the website also creates confusion because it is too long.

It could use a contact us link, an Online Course link, and a Locations link. Just those 3 changes could help make the homepage simpler to comprehend. Clarity and brevity are two very important things in writing and helping readers gain meaning, the only meaning that could possibly be gained on this website is “I should never be this unorganized.”

And to top of the unorganized state of the page, it posts links to other web pages and I don’t even know why. What is “DMVNOW.com?” Why would I need the DMV for other areas on the right side of the page? Some things just are not self-explanatory and that creates even more noise.