There are so many things unaesthetically pleasing about this website, but what’s worse is the page also violates many rules of usability for the functionality of webpages. The first thing I noticed was the lack of layout that this page seems to have. There is a heading at the top, but beneath that there is little organization of layout. The photographs, the pictures, and the clipart are the only things that divide up the series of links that make up this page.

The amount of links on this page make learnability extremely difficult. The basic tasks involved with this page are not immediately evident—there are too many options and not enough explanations of the page’s links. There needs to be some other headings to distinguish the different driver improvement courses from the other links on the page.

As far as navigability, most of the links open in a new window, and bring users to another page of unaesthetic layouts and more links. What might be better in this situation would be the breadcrumb approach to webpage navigation. This way, users would know the line of links they had followed—they would remember each page they had come from.

Several links on the page seems to have little relevance to the page’s purpose. The “For Our Driver Improvement Classroom Locations” link bring users to information that is already found in one of the registration links. Towards the bottom of the page, there are two DMV links right next to each other—this is unnecessary and could cause needless confusion. Below that, there are seven links to Florida driver improvement classes—why those are on the page I’m not sure, but this can hinder the learnability of the page. Users can get confused by superfluous information, and seven unnecessary links is certainly excessive.

I don’t think the page has the memorability that users need, nor does it have the overall satisfaction of design. There is not much to really guide the users through the page, and the layout is not pleasant or user-friendly. Overall, I would say this website needs a serious usability makeover to ensure that all visitors to the site will know exactly what they are doing.